Frequently Asked Questions PDF Print E-mail

Having worked with thousands of potential customers, we have drawn up a list of frequently asked questions - FAQs.

If your question is not answered here, please do not hesitate to contact us and we will be delighted to help

Frequent Questions

Close All | Open All
What about the weather, will the items rust? No! Unless specified for indoors, my pieces are built using materials suitable for outdoor use. They will last for many years even when permanently sited outdoors. Outdoor optomisation Read More ...
Wall mounted instruments:
  • Are cheaper - No frame to buy.
  • Do not consume valuable play space
  • Less of a risk to moving children
  • Most secure against theft
  • Greatest flexibility in arrangement and positioning
  • Help define and brighten up an under-used space
  • Require no concrete foundati
  • Mounted using just a drill.

  • At Bingbangbong our standard installation method and the one we recommend is to mount your instruments directly to a wall.
  • Read More ...
What are these ‘sound spaces’ used for? The spaces can provide for general play, some for teaching & yet others for delivering specific sound & ambient experiences such as sensory stimulation or a palliative and relaxing space. The client's definition of their requirement is one of my first questions. Read More ...
How are the sound artifacts used? Some are used as tuned musical instruments for exploration or music activities (visit universal tuning ) Some provide sensory experience, vibrating items are very popular but we work with shape, texture, form, flow, some are noise makers others are ambient. Passive designs are used mostly. Read More ...
What if I don’t play music? The beauty of the pentatonic tuning generally used is that everyone will have a positive & fun musical experience.Bngnangbong is unique in providing free access to Pentatonic games and activities to our clients
Chromatic and diatonic instruments are also available of course. Read More ...
I make play equipment, will you work with my company? Absolutely, I'll be delighted to work with anyone in this field to add musical, sound or sensory elements to their existing and future provision. The nature of the work can be as varied as the challenges that you may wish to throw at me. The use of any designs will be a matter of licensing and royalties based on a percentage of the retail value but I can equally supply manufactured units to fit in with your own designs. I can manufacture and supply or you can manufacture under license, whatever works best. Read More ...
Where do the designs come from? Primarily our designs come from Paul Marshall. Mostly from identifying a specific need, or a conversation where someone says 'wouldn't it be great if...'. Inspiration can come traditional designs, nature, engineering or just sparks from nowhere. The latter sometimes cause sleepless nights but I keep an ideas book for jottings and scribblings that has proven useful. Ideas and design shortage has never been an issue, in fact sometimes I wish I could just turn off the tap. Read More ...
Who builds all the instruments? The majority of the instruments are built and tuned at the bingbangbong workshop by Matt Laverty and Paul Marshall, each element of your instrument commission is hand made. Specialist metalwork such as stainless steel work and all welding is contracted out to local specialists, as are the various technical treatments and powdercoating. Read More ...
Is there a guarantee? Yes I stand over manufacturing and design for one year if correctly installed, appropriately used and maintained. Pieces will last much, much longer than this of course.  Guarantee Read More ...
So go on then, tell us how much it costs. It depends. Prices are on the website for items that we make consistently. Special order items and those made from Stainless Steel are priced at the time of ordering to account for changes in material costs.
You can spend as much as you like on a sensory music area - which bit of string are we measuring? :) Read More ...
Where will you work? I’m based in N Ireland and work for the most part across the UK, however I will work with clients anywhere in the world if the conditions are conducive. Much can be achieved via the web and email. Read More ...

Unfortunately, using materials which can withstand permanent external installation and the processes necessary to work with those materials are a big part of the cost. I use aluminium and stainless steel mostly. I’d rather do that than see rust 6 months down the line. Read More ...

Delivery Times

It is hard to give an exact general delivery estimate for everything. We do try to carry a small stock of our most standard instruments such as chimes and batonkas. Under normal circumstances these can be received anywhere between next day up to one week. However we do have seasonal variations on our workload and cashflow and this delivery may be up to around 3 weeks. We will advise you of the anticipated delivery date at the time of ordering. Where a client wishes us to custom-fabricate an item or make significant adjustments to an existing item, each work item is handled individually and may take up to 6-8 week - Again we would advise of the delivery timescale at the point of ordering. The process of designing, creating and installing a vary large project, a full garden or an extremely complicated design may take months depending on the complexities of the various elements. Read More ...
The instruments are designed to be ultra-low maintenance or have no maintenance requirement. Customers will be advised of any maintenance requirement for specific equipment.
Read More ...
logo footer(c)1999-2012 bingbangbong - All Rights Reserved.
Bingbangbong Limited - UK Company NI602585 - VAT Reg 940177040
Registered Office - 8 Lord Wardens Parade :: Bangor :: Co Down :: BT19 1YU :: N Ireland
E&OE